Terms of Service

Please read these Terms of Service carefully before using the services offered by SG Benefits Consulting (Pty) Ltd ("we", "us", or "our"). By engaging our services or using our website, you agree to be bound by these terms.

1. About Our Services

SG Benefits Consulting (Pty) Ltd is a registered company (Reg: 2015/139818/07) that assists individuals in recovering unclaimed benefits including pension funds, provident funds, guardian fund claims, insurance claims, and injury on duty (IOD) compensation. We act as an intermediary on your behalf to facilitate the recovery process.

2. Service Agreement

By engaging our services, you agree to:

• Provide accurate and complete information required to process your claim
• Supply all requested supporting documents in a timely manner
• Notify us promptly of any changes to your personal or contact information
• Cooperate fully with our team throughout the claims process

3. No Guarantee of Outcome

While we use our best efforts and expertise to recover your benefits, we cannot guarantee a successful outcome. The result of any claim depends on various factors including fund records, employer records, and the policies of the relevant institutions. We will always act in your best interest and keep you informed of progress.

5. Client Responsibilities

You are responsible for:

• Ensuring all information provided to us is truthful and accurate
• Not withholding any information that may affect the outcome of your claim
• Informing us if you engage another party to process the same claim
• Keeping copies of all documents submitted to us

Providing false or misleading information may result in termination of our services and potential legal consequences.

6. Confidentiality

We treat all client information as strictly confidential. We will not disclose your personal information to any third party except as required to process your claim or as required by law. Please refer to our Privacy Policy for full details.

7. Termination of Services

Either party may terminate the service agreement by providing written notice. We reserve the right to terminate services if you provide false information or fail to cooperate.

8. Limitation of Liability

To the fullest extent permitted by law, SG Benefits Consulting (Pty) Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or any unsuccessful claim outcome. Our total liability shall not exceed the maximum extent permitted by applicable South African law.

9. Intellectual Property

All content on this website, including text, logos, and graphics, is the property of SG Benefits Consulting (Pty) Ltd and is protected by applicable copyright laws. You may not reproduce or distribute any content without our written permission.

10. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Updated terms will be posted on this page with a revised date. Continued use of our services after changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: info@sgbenefits.co.za
• Phone: 012 140 0880
• Address: Pegasus Building, 1 Amarand Ave, Waterkloof Glen, Pretoria